I can see the screen of Sketchup Pro 2020 (Woman with sunglasses and handbag), but the window is not active, as when I click anywhere on the window I get a Windows alert sound yet again. I have read this article carefully, and gone back and checked that all the Graphic Acceleration settings are there, which they are.Ĭhanged back to use the AMD Radeon after a system restart, ensuring all the graphic acceleration requirements were met, and the warning message went away, but the application still freezes after I leave the Sketchup welcome screen.Įach time, after a reinstall, restart and making sure that the Sketchup Pro 2020 Application is using the Radeon Pro Card, both on the Radeon Pro Settings app and the Windows Settings App, I have the same result: See this Help Center article for more information. SketchUp will perform better if you change your system to default to the AMD/NVIDIA card.
Windows 10 Pro (64 bit) with the latest BIOS and updates.ĜPU type Intel Core i7-8706G CPU 3.10GHz.I have fully uninstalled and installed the application (twice), downloaded a fresh installer, checked that I have all the latest software and bios updates in my system. When I rightclick on the application icon on the task barto end the application I have no response either. When I click anywhere on the screen of the Sketchup Pro 2020 application, a Windows Alert sound is produced. greyed window icons, so I can’t even maximise, minimise, or close the window). Then when I either create a new file using any template (I have tried them all), or attempt to open an existing Sketchup File, I can see the Application Window, but with non of the window elements accessible (i.e.
I run the application and I get to the Welcome Screen no problems. The latest status of Sketchup Pro 2020 is that the application will freeze when starting. I am not going to uninstall a required System BIOS Update. The application ran well a couple of times and then stopped working after a required System BIOS update. Upgraded to Sketchup Pro 2020 and have had multiple problems. I have a working version of Sketchup Pro 2019 – no problems whatsoever. Sketchup Pro 2020 Freezes after Welcome Screen.